Cancellation Form

This form is to be used for additional domain cancellations and full account cancellations. Cancellations are only accepted using this form.

Requests are processed the same day we receive them. For complete details, please read our Terms of Service.

All fields are required except where noted.

First and Last name as shown on your original order

Customer ID as shown on your last bill (this is not your account username):

Account Main Domain
(this is your **full price** domain
we use to identify your account):

Day phone number:

Email address:

Domain to cancel:

Is this domain an additional domain or your main domain?


IP address of domain that's being cancelled:

Reason for cancellation:

Additional instructions, comments? Did someone not give you the service you deserve? Let us know here. If cancelling an additional domain, please note which domain you would like the MB reallocated to.



Please note that refunds *must* be requested at the time of cancellation (if you are eligible) and cannot be refunded at a later date. Refunds for prepaid additional domains and additional disk space are pro-rated at the current monthly prices. Cancellation requests are processed the same day we receive them, however cancellations received after the 25th of the month may not be reflected on your next bill.  Please refer to our Terms of Service.

To help prevent fraud, your IP Address and Hostname are logged when you submit this order.


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